Support

It is very important that your business remains pragmatic and positive when thinking about the threat of cybercrime. These pages are designed to support you as you implement or develop your company’s security practices.

Top-5 rules to reduce your cyber risk

Feeling stuck on where to start when managing and mitigating risk? Take a look at these useful rules that you should consider implementing into your security strategy.

Staying safe online

We all know that the internet underpins today’s business banking logistics. Find out how we’re helping you stay safe online so you can access your finances securely, whenever and wherever you need to.

How you can report a problem

I've received a suspicious email from HSBC

Stop everything. Don't click on any links or open any attachments. Instead, just forward the email to phishing@hsbc.com and we'll investigate it.

If you think you may be a victim of fraud or cybercrime involving your HSBC accounts, call your Relationship Manager or Client Service Manager immediately. If you're unable to reach your primary contact, you can report the issue to the Global Liquidity Helpdesk by emailing global.liquidity.nzm@hsbc.co.nz or calling +64 9 918 8616 or 0508 443 924 (within NZ).