We’re removing cheques and drafts as payment methods

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HSBC New Zealand is removing cheques and drafts as payment methods after 25 June 2021

Over the next few months we’ll be removing HSBC cheques, bank cheques and bank drafts as a method to receive or make payments.

Removing cheques has been a carefully considered decision, based on the changing ways our customers bank with us. Many of our customers now prefer the safety, convenience and speed of making and receiving payments digitally. Cheque usage has decreased significantly in recent years, which is why we’ve decided to phase them out by 25 June 2021.


Important Dates

To give you time to transition to alternative payment methods, we are phasing the change as follows

Friday, 28th May 2021

  • The last day you can order HSBC cheque books.
  • The last day you can purchase an HSBC bank cheque or bank draft from our New Zealand office.

Friday, 25 June 2021

  • The last day you can deposit cheques, bank cheques or bank drafts into your HSBC accounts
  • The last day cheques issued by HSBC customers can be deposited at other banks.
  • The last day you can use your cheque encashment facility. 


What are your alternatives?

Making a payment to another party

  • HSBCnet for all types of payments
  • Direct Debit set up with your service provider
  • HSBC Corporate Credit Card
  • Automatic payment

Receiving a payment from another party

  • Direct credit
  • Cash
  • Inward International payment

Getting cash

  • For customers based in Auckland, you can visit our new HSBC branch at Level 21, 188 Quay Street to obtain cash from your account
  • Corporate Cards holders can use Cash Advance to withdraw cash from ATMs. Please contact your Card Administrator to discuss how to set up cash advance for your HSBC Corporate card.
  • If you require delivery or collection of cash to or from your business locations throughout New Zealand, we can refer you to a Cash in Transit provider to discuss cash delivery or collection services

 

 

FAQs - HSBC cheques

Q1. What should we do with our cheque book after 25 June 2021?

Q2. What happens to cheques we have written, if they are deposited at any bank after 25 June 2021?

Q3. What if we receive a cheque after 25 June 2021 and need to deposit it?

Q4. How do we order a cheque book after 28 May 2021 if HSBC will no longer be issuing cheque books?

Q5. What if our account needs two / multiple signatories?

Q6. What other ways can we make a payment?

Q7. Are cheques legal tender?

 

FAQs - HSBC Bank Cheques

Q8. We still have an HSBC New Zealand issued bank cheque that after 25 June 2021, we cannot present to the New Zealand beneficiary, what can we do with it?

Q9. We have lost, or the beneficiary hasn’t received / has lost a bank cheque that we purchased. What can we do?

FAQs - HSBC bank drafts and overseas cheques

Q10. We still have an HSBC New Zealand issued bank draft. After 25 June 2021, what can we do with it?

Q11. We have lost, or the beneficiary hasn’t received / has lost a bank draft that we purchased. What can we do?

Q12. Can we still use International Bank Drafts?

Q13. Can we still deposit cheques received from overseas?

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