COVID-19: Customer support and our action plan

Ways to bank

In the current circumstances, we understand that you may not wish to, or be able to, visit a branch. To help you with your business continuity work environment, which may become virtual, or where conventional paper flow is not possible, you can take advantage of HSBC’s digital tools, such as our HSBCnet platform and HSBCnet mobile app. We will assist customers to shift on to our digital platforms to enable transactional banking and the flow of trade to continue uninterrupted.

  • HSBCnet - manage your account online at anytime. Through HSBCnet, you can make payments (including paying bills), check your balance, statements and transactions, stop checques, and view and cancel direct debits.

    HSBCnet

  • HSBCnet Mobile App - you can securely access and manage your business accounts on your mobile phone with the HSBCnet mobile app.

    HSBCnet App

If you’d like to discuss further, please contact your Client Service Manager directly or our Global Liquidity Helpdesk on:

Phone: +64 9 918 8616 or 0508 443 924 (within NZ)

Fax: +64 9 368 8799

Email: global.liquidity.nzm@hsbc.co.nz

Hours: 8:30am – 5:00pm NZDT, Mon – Fri

Contact us

Call us on:

General enquiry

0508 443 924

Enquiry from overseas

+64 9 368 8880

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Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.